Privacy Policy

01Introduction

This Privacy Policy explains how RAS Corporate Advisors L.L.C ("RAS", "we", "us" or "our") collects, uses, shares and protects your personal data when you use the CSPzone website, platform and services. CSPzone is a product of RAS Corporate Advisors L.L.C.

We are committed to protecting your privacy and to handling your personal data in line with the applicable data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

02Who is responsible for your data

For the purposes of this policy, RAS Corporate Advisors L.L.C is the controller responsible for your personal data. You can reach us at info@cspzone.com for any privacy question or request.

03Information we collect

We collect the following categories of personal data:

• Identity and contact data: name, email address, phone number, nationality and similar details you provide.
• Business data: company details, trade licence information, shareholders and the documents you upload for your services.
• Identification documents: where a service requires it, copies of passports, Emirates ID, visas and similar official documents.
• Financial data: billing details and records of payments. Card payments are handled by our payment providers; we do not store full card numbers.
• Usage and device data: how you interact with our website and platform, including IP address, browser type and pages visited, collected through cookies and similar technologies.

We collect this data when you contact us, create an account, request or receive a service, upload documents, or use our website and platform.

04How we use your information

We use your personal data to:

• Provide, deliver and manage the services you request.
• Set up and administer your account and subscription.
• Prepare and submit applications to authorities, banks and other bodies on your behalf, where you ask us to.
• Process payments and issue invoices.
• Communicate with you about your services, requests and account.
• Meet our legal, regulatory and compliance obligations, including know-your-customer and anti-money-laundering checks.
• Improve, secure and support our website and platform.
• Send you service updates and, where permitted, relevant marketing that you can opt out of at any time.

05Our legal basis for processing

We process your personal data where it is necessary to perform our contract with you, where we have a legitimate interest in running and improving our business, where we need to comply with a legal obligation, or where you have given your consent. Where we rely on consent, you can withdraw it at any time.

06How we share your information

We do not sell your personal data. We share it only as needed to provide the services and run our business, including with:

• Government and free zone authorities, banks and regulators, where required to deliver your service.
• Service providers who support us, such as hosting, payment processing, email and analytics providers, under confidentiality obligations.
• Professional advisers such as auditors and lawyers, where necessary.
• Authorities or third parties where disclosure is required by law or to protect our legal rights.

07International transfers

Some of our service providers may store or process data outside the United Arab Emirates. Where personal data is transferred internationally, we take reasonable steps to ensure it is protected in line with applicable data protection law.

08How long we keep your data

We keep your personal data for as long as needed to provide your services, maintain our business records and meet our legal, tax and regulatory obligations. When it is no longer needed, we securely delete or anonymise it.

09Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access, including access controls, encryption in transit and secure storage. No method of transmission or storage is completely secure, but we work to protect your information and to respond appropriately to any incident.

10Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data where there is no longer a lawful reason to keep it.
• Object to or restrict certain processing.
• Withdraw consent where we rely on it.
• Ask for a copy of certain data in a portable format.

To exercise any of these rights, contact us at info@cspzone.com. We may need to verify your identity before acting on a request.

11Cookies

We use cookies and similar technologies on our website. For details of what we use and how to manage them, see our Cookie Policy.

12Children

Our services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, contact us and we will delete it.

13Third-party links

Our website and platform may link to or integrate with third-party services that have their own privacy practices. We are not responsible for those services, and we encourage you to review their privacy policies.

14Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above and, where the change is significant, take reasonable steps to let you know.

15Contact us

If you have any questions or requests regarding this Privacy Policy or your personal data, contact RAS Corporate Advisors L.L.C at info@cspzone.com.